United Airlines has launched a redesigned version of its mobile application, with new enhancements intended to make travel easier for people with visual disabilities.
Throughout its application, the carrier has increased colour contrast, added more space between graphics and reordered how information is displayed.
Designers have also sought to better integrate with the screen reader technologies like VoiceOver and TalkBack that are built into most hand-held devices and read aloud on-screen messages and notifications.
By restructuring the way the information is organized on the application, screen readers are better able to convert text to audio in the proper, logical sequence, allowing customers to better understand and navigate the application.
“These new accessibility enhancements are part of our continuing commitment to level the playing field, unlock all the customer benefits of our application and give people with disabilities more independence while travelling.”
American hopes visually impaired customers will notice that these changes make it easier to manage all aspects of day-of travel, including check in, viewing reservation details and flight status, bag tracking and more.